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This proven model founded in 2022 represents a scalable, immediately deployable solution to the growing lack of access to primary care, expanding capacity within the existing workforce while improving timely patient access.
Our highly efficient primary care model redistributes administrative tasks to trained team members, freeing physicians to focus on direct patient care. This approach increases patient roster capacity by a conservative 50% while creating meaningful access to same-day urgent care, helping reduce unnecessary emergency department use and improve system-wide access.
We estimate a 2.5x return on investment over five years through our services. This ROI is driven by substantial reductions in non-emergent emergency department utilization and transformative savings in physician recruitment funding.
We deliver a turnkey rollout starting with a 10-provider pilot in Year 1, followed by rapid, scalable expansion in Year 2.
Health Authorities can validate outcomes and confidently scale a proven primary care model with measurable impact — freeing leadership to focus their time and resources on other pressing system priorities.
Based on our clinic's 2024 and 2025 performance data from our rostered population, our model demonstrates exceptional cost-effectiveness and system impact.
In 2024, with approximately 8,000 patients, we recorded ~76 emergency department (CTAS 4–5) visits per 1,000 patients annually.
In 2025, serving 14,134 patients supported by three physicians, that rate dropped further to approximately 49 visits per 1,000 patients annually.
These figures are dramatically lower than Canadian utilization rates, which often reach several hundred visits per 1,000 population. The data clearly confirm that expanding timely primary care access does not shift demand to emergency departments — it reduces it.
Notably, this performance was achieved without evening or weekend clinic hours, demonstrating that same-day urgent care access can be delivered while protecting physicians from burnout.
Patients consistently express appreciation for avoiding prolonged emergency wait times, enabling faster return to work, family responsibilities, and daily life — while strengthening overall community productivity.
Our model unlocks and maximizes the full impact of physicians already embedded within their communities, shifting the system away from costly recruitment as the primary access strategy.
By expanding the capacity of the existing workforce, we deliver a transformative reduction in recruitment fund dependency while strengthening sustainable, community-based care.
Conservatively, for every two physician operating within our model, the system offsets the need to recruit one additional primary care physician.
Health Authority leaders seeking bold, scalable solutions to restore timely access to primary care are invited to connect with us and explore how this proven model can transform capacity within their communities.
Access Medical Canada