Access Medical Canada Team

Erica is the Head Nurse at Clinique Médicale Accès and a true pillar of the clinic’s success. A Registered Nurse who graduated from Université de Moncton in 2012, she began her career at the New Brunswick Heart Centre in Saint John before spending many years in a rural emergency department, where she developed exceptional clinical judgment, resilience, and adaptability. She also brings valuable experience from an infusion clinic setting, which complements her knowledge gained from CME training.

Since joining Clinique Médicale Accès in 2022, Erica has distinguished herself through her unwavering dedication to family medicine, willingness to go the extra mile, and calm leadership. She embraces change without hesitation, consistently does what is right, and approaches every challenge with professionalism and integrity, contributing to the ongoing healthcare transformation.

Highly supportive, solutions-oriented, and deeply committed to both patients and team members, Erica is not only a leader—but a true partner in advancing the clinic’s mission and standards of care.

Emma is a highly skilled Registered Nurse and medical injector who combines her emergency medicine experience with a thoughtful, patient-centered aesthetic approach. She completed her Bachelor of Nursing at the Université de Moncton, graduating in 2020, and began her career in the Emergency Department in Sainte-Anne, where she also completed her final preceptorship and practiced for two years in a family medicine setting. 

In 2021, while continuing her work in emergency care, Emma enhanced her skills by completing Level 1 and Level 2 (Advanced) Aesthetic Nurse Injector training with the Canadian Association of Medical Aesthetics as part of her CME training. 

She joined Clinique Médicale Accès in May 2022, where she now provides both medical appointments and aesthetic treatments, contributing to the ongoing healthcare transformation.

Marie-Pierre graduated from nursing at the Université de Moncton in 2015 and has worked in general medicine, emergency care, and Extra-Mural Hospital. She joined Clinique Médicale Accès in May 2022 when it first opened, and it quickly became her favorite place to work, especially as it embraces the principles of family medicine and healthcare transformation.

Marie-Pierre is known for bringing energy to the clinic and keeping everyone smiling, even on the busiest days. She has a natural way of putting patients at ease, particularly during stressful moments, and has a special soft spot for kids. Open-minded, incredibly funny, and a true team cheerleader, she loves hyping up her coworkers, supporting her team, and making a meaningful difference every single day, all while continuing her CME training to stay at the forefront of nursing practices.

Marie-Josée is a Registered Nurse who graduated from the Université de Moncton with a Bachelor of Nursing degree in 2017. She began her nursing career at The Moncton Hospital, working in Family Practice and Palliative Care, where she developed a strong foundation in compassionate, patient-centred care. With a commitment to healthcare transformation, she actively participates in CME training to stay updated on best practices in family medicine. 

A new mom, Marie-Josée is known for her strong work ethic and exceptional attention to detail. Organized, thoughtful, and reliable, she takes great pride in delivering high-quality care and is valued for her precision, consistency, and dedication to her patients and team.

Chelsey Agnew is a Registered Nurse and a 2010 graduate of the University of New Brunswick, bringing over a decade of hands-on clinical experience to our team. Her background spans medical-surgical nursing at The Moncton Hospital, community care at the Elsipogtog Health Centre, and five years in the Emergency Department at St. Anne-de-Kent, where she mastered fast-paced, high-acuity care. Chelsey has also completed CME training, enhancing her skills in family medicine, which plays a crucial role in the ongoing healthcare transformation. Since the opening of Clinique Médicale Accès in 2022, Chelsey has been known for her efficiency, calm under pressure, and genuine, patient-first approach. Outside of work, Chelsey is a busy mom of two who can often be found spending most of her time at the arena.

Mireille graduated from nursing in 2009 from the Université de Moncton and spent 13 years at The Moncton Hospital, working in family medicine and chronic care. During her time there, she gained experience that would enhance her CME training. She later worked with Medavie Blue Cross for two years, specializing in authorizations for the Interim Federal Health Program, where she gained valuable insight into care coordination and system navigation, contributing to the ongoing healthcare transformation.

Mireille joined Clinique Médicale Accès in September 2024 and describes it as the most rewarding decision of her career. Always in a great mood, she brings a positive, calming presence that patients and colleagues genuinely love. She thrives in the clinic’s fast-paced, motivating environment, values the meaningful connections she builds every day, and takes great pride in her work and her team.

Outside the clinic, she’s also a proud hockey mom, often found rink-side cheering on her daughters.

Janelle has been a Registered Nurse since 2015 and is a graduate of the Université de Moncton. She built a strong clinical foundation at Dr. Georges L. Dumont Hospital, gaining valuable experience in orthopedics, general surgery, post-operative care, and labour and delivery. Her journey into family medicine began when she transitioned into community primary care, where her consistency, reliability, and exceptional work ethic truly stand out. As a committed professional, Janelle also participates in CME training to stay updated on the latest practices in healthcare transformation. A quiet powerhouse, Janelle thrives in a fast-paced, patient-centred environment and is deeply valued for her professionalism, teamwork, and unwavering commitment to high-quality care. Outside of her professional role, Janelle can often be found at the rink — either playing or coaching ringette, bringing the same teamwork, leadership, and energy to the ice that she brings to her work.

Monique completed her Medical Administrative Assistant training in 2009, which included CME training, and brings a diverse professional background to her role. She spent 10 years working in childcare and three years in home and auto insurance, experiences that strengthened her organization, communication, and problem-solving skills. 

Driven by a long-standing interest in family medicine and healthcare transformation, Monique joined Clinique Médicale Accès in July 2022. 

As Head Medical Administrator, she provides steady leadership, sets high standards, and ensures clinic operations run efficiently while supporting both patients and the medical team. She takes great pride in building a positive, well-organized work environment where everyone can do their best work.

Nicole is a deeply valued member of the Clinique Médicale Accès administrative team, known for her genuine kindness, calming presence, and unwavering desire to help others. With over 14 years of experience as an Administrative Assistant and Property Manager at Babineau Appraisals Ltd, she has developed strong expertise in office administration, client support, and accounts receivable, all of which are crucial in the context of CME training for family medicine professionals.

During the COVID-19 pandemic, Nicole felt called to serve and joined Georges Dumont Hospital, working in the laboratory as a Laboratory Clerk, where she supported essential frontline services. In 2022, she joined Clinique Médicale Accès, where she continues to support patients and healthcare professionals with compassion, efficiency, and extensive knowledge of Medicare billing and administrative processes, playing a key role in the ongoing healthcare transformation.

Beyond her technical expertise, Nicole is the heart of the clinic—often lovingly referred to as “the clinic’s mom.” She offers calm energy resets through her meditation sessions, brings steadiness to even the busiest days, and creates a sense of safety and belonging for patients and staff alike.

Her authenticity, generosity, and quiet wisdom have made a lasting impact on everyone around her, and having her as part of our team has been a truly enriching experience.

Originally from Néguac, Julie graduated from high school in 2013. Following her studies, she explored various programs and jobs, allowing her to better understand her strengths and discover what truly motivates her.

Julie has always been drawn to the medical field and customer service. Over the years, she gained close to nine years of experience working between La Villa de Néguac long-term care facility and the local Shell station, building strong skills in patient care, communication, and teamwork, which are essential in the evolving landscape of healthcare transformation. Her diverse work experience helped shape her adaptability and strong work ethic.

In 2023, Julie joined Clinique Médicale Accès as a temporary administrative assistant—a role that quickly became full-time. From her very first day, she knew she had found the right fit, surrounded by an exceptional team. That same year, she completed a Medical Terminology course at CCNB Dieppe to further strengthen her knowledge of healthcare, complementing her CME training for family medicine.

In the summer of 2024, Julie fulfilled an entrepreneurial dream by launching Sips & Smiles, a mobile café specializing in fun, creative beverages. This venture allows her to blend creativity, customer service, and her passion for creating positive moments for others.

Today, Julie continues to grow professionally while balancing family life and personal projects with passion, determination, and heart.

Joline attended college for Medical Administration and Office Management and has built a strong career in healthcare administration. With over 16 years of experience in a hospital setting, she has developed deep expertise in patient services, medical office operations, and administrative support, which are essential for effective healthcare transformation. Since January 2025, Joline has been working with Dr. Bourdages, where she continues to apply her skills in a fast-paced clinical office environment, also supporting CME training initiatives that enhance family medicine practices.

Exceptionally dedicated and detail-oriented, she has a natural ability to keep complex operations running smoothly — often without realizing just how impactful her work truly is. Calm, reliable, and quietly outstanding, Joline is the kind of professional every clinical team hopes to have: consistent, thoughtful, and deeply committed to high standards of patient care and office organization.

Madeleine holds a College Diploma in Medical Office Administration from Oulton College (2007) and brings over 18 years of experience in healthcare administration. Her background includes four years as a dental receptionist, four years as an ophthalmology surgical assistant, and more than a decade as a medical administrator—giving her a strong, well-rounded understanding of clinical workflows, essential for navigating the complexities of family medicine and contributing to healthcare transformation.

She joined Clinique Médicale Accès in August 2025 and quickly became known for her positive energy, adaptability, and willingness to jump in wherever needed. Always the first to step up and take on new tasks, especially those related to CME training, Madeleine plays a key role in keeping the clinic running smoothly and efficiently.

With over 24 years of experience in family medicine, Isabelle LeBlanc is a highly skilled Medical Administrative Assistant who graduated in 2002. She began her career with Vitalité in the Admissions Department before gaining valuable private-sector experience in a dermatology clinic from 2006 to 2009. 

Isabelle later returned to Vitalité, working across multiple departments at Dr. Georges L. Dumont Hospital, including the Emergency Department at Stella-Maris Hospital and, since 2016, with the Child & Youth Mental Health team. She recently joined Access Medical Clinic with Dr. Bourdages in January 2024—a move she considers her best career decision to date, especially as she looks forward to participating in CME training opportunities that enhance her skills in healthcare transformation. 

Outside the clinic, Isabelle enjoys spending time with her husband and two sons, traveling, summer camping, and cheering loudly from the hockey rink during the winter months.

Mélanie has been a valued member of the Clinique Médicale Accès team since 2024. Before joining the clinic, she spent 15 years in a hospital setting, where she gained extensive experience in healthcare operations, patient services, and complex administrative workflows, which are essential for effective CME training in family medicine. This background allows her to navigate busy clinical environments with ease, efficiency, and confidence, especially during times of healthcare transformation.

Highly organized, exceptionally efficient, and naturally solution-oriented, Mélanie has a remarkable ability to anticipate needs, resolve issues quickly, and keep operations running smoothly — often before problems even arise. She approaches every task with focus, precision, and a calm professionalism that is felt by both the medical team and patients alike.

Compassionate and deeply committed, Mélanie plays a key role in creating a welcoming, respectful, and reassuring experience for patients from the moment they arrive.

A true pillar of the clinic, she combines operational excellence with genuine care, making her an invaluable asset to the Clinique Médicale Accès team.

Originally from Morocco, Imane Allali holds a Master’s degree in Audit and Management Control. She currently serves as an Administrative Assistant at Clinique Accès, where she applies her academic background and organizational expertise to support both patients and the clinical team in the context of family medicine. Imane plays a vital role in the clinic's healthcare transformation initiatives, ensuring that administrative processes align with the delivery of accessible and efficient care. 

Through her strong attention to detail, structured approach, and professionalism, Imane ensures the accurate management and follow-up of patient administrative files. Her efficiency and reliability contribute significantly to the smooth daily operations of the clinic, particularly in managing CME training programs for healthcare professionals. 

Dedicated, organized, and performance-oriented, she strives to bring meaningful value to her work environment and plays an important role in supporting the clinic's mission of delivering accessible, efficient, and patient-centered care.